This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://studeo.com.au (the “Site”).

By visiting our Website, viewing its contents, registering on our Website, enrolling in our courses, purchasing our services or products and/or communicating with us via e-mail or otherwise, you are consenting to the terms of this Privacy Policy along with the terms of service set forth on our Terms & Conditions page (located at https://studeo.com.au/terms-conditions/).

When you submit information to us or visit any of our Sites, we use it in an ongoing nature to ensure you receive the information or purchases you’ve made with us, to deliver relevant future content via our email newsletters, to track how much you use our Sites or services, and to make future offers through our company or any other company that is involved in delivering your purchases, bonuses or content. By giving us your contact information at any time, you are granting us the right to contact you in the future in any manner necessary at our discretion for ongoing personal and professional development. You can unsubscribe from our email newsletters at any time by clicking the unsubscribe link found at the bottom of all of our emails.

If you want us to no longer contact you or store your information, just write us at studio@studeo.com.au anytime with your request and we will begin removing you from our services or content as appropriate and as soon as we can.

What personal data we collect and why we collect it

We may collect and process your personal data in the following circumstances: 

  • when you sign up / register for an account with us
  • when you sign up for our newsletter (by entering your e-mail address)
  • when you order any products or services from us
  • when you contact us via e-mail or otherwise
  • when you provide us e-mail or other data in exchange for a free download
  • when you enter any contests we may hold
  • when you complete any surveys we may conduct
  • when you visit our Website (via cookies or otherwise)

Not all of the information we collect may be personally identifiable. We do, however, track and record user sessions to improve the site experience for our users.  We use various tracking software to do so including Google Analytics and Facebook Pixel. Such tracking software may change as technology improves.

Our Website and the materials and services provided through our Website are not intended for children or those under the age of 16. If someone under the age of 16 wishes to use our Website, that individual is responsible for obtaining the consent from that individual’s parents or legal guardians.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing your personal information

  • We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We transmit credit card and other payment data through the appropriate credit card company and/or credit card payment processing company or financial institutions to confirm payment for products or services purchased on our Website.
  • We use a third-party vendor to help us communicate with you via e-mail.  Our current vendor is Mail Chimp.  A description of Mail Chimp’s services may be found at www.MailChimp.com. We will notify you in the event we change our communications vendor.
  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We will disclose information to third parties with your prior consent.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Storage of information

By visiting our website and submitting your data, you agree that we may transfer, store and process this data outside of the country or jurisdiction in which you reside.  We will take commercially reasonable steps to ensure that your data is securely held and used in accordance with our Privacy Policy.

When registering for our services on our Website, you will create a User Name and Password.  We recommend that you use a password that is difficult for others to guess (e.g., don’t use “Password” as your password), and change your password often, especially if you believe that your own information storage systems (your computers or mobile devices) have been compromised. We urge you to keep your password in a safe place and do not share it with others. We are not responsible for activity that results from your failure to choose a secure password or to safeguard that password from others. Whenever you finish any session on our Website, you should ensure that you have logged out of that session, especially if you are using public computers (such as in libraries or internet cafes).

In the event that we discover that any of the information that you provided to us has been compromised or otherwise disclosed to unauthorised third parties, we will notify you of that event via the e-mail address that you provided to us. You agree that we may use the e-mail address that you provided to us to send such a notice to you. It is your responsibility to keep us informed of an appropriate and up-to-date e-mail address for you. If you would prefer that we use an alternative notification means, please contact us via our Website.

Use of information

We use information that we gather from you in the following ways:

  • To provide services and materials through our Website
  • To deliver information to you about the products, services and materials provided through our Website
  • To fulfil our contractual obligations to you as part of any transaction or order involving our products, services and/or materials
  • To contact you about our products, services and Website
  • In additional manners that we may describe to you when you provide information to us or when we notify you about new uses of information provided by you

By visiting our website, providing us your e-mail address, signing up for our newsletter, registering for an account, ordering products or services from us or otherwise providing your personal information to us, as set forth above (under Collection of Information), you are consenting to receiving communications from us regarding our services and materials.  You may opt out of receiving these communications at any time by following the instructions set forth in those communications or by writing to us at studio@studeo.com.au.

Outside Sites (Their Privacy Policies May Be Different)

Our Website may contain links to other websites, like our sponsor’s websites or links to booksellers, that may offer products or services that our customers might find useful. These third party websites may request information from you when you arrive. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to that website. We do not control the privacy policies, contents or links that appear on these websites. We encourage you to review the privacy policies of any third party websites or services before providing any of them with your personal information.

Changes to the Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at studio@studeo.com.au or by mail using the details provided below:

8 Colvillea Street, Brisbane, QLD, 4113, Australia